Sunday, August 19, 2007

The Cranky Customer

Often JT and I play a game we call Mama's Restaurant. The deal with this game is that I am the waiter and he is the customer ordering food. No matter how promptly I deliver the food, he is a cranky customer who finds a reason to dock my tip, often substantially. For example, yesterday's breakfast was sliced melon, bacon, and toast with a glass of chocolate milk and a glass of ice water. For reasons my customer would not outline, he refused to pay his bill ($70..........prices are high in this part of New Jersey), instead offering to pay me $60 and announcing that I provided "good bacon but bad service." At least I got the bacon right.

I have no idea why he's such an annoyed customer and I'm such a poor waitress. But that is how the game is played and when I suggest that we change it (maybe I could be a cranky waitress?) he rejects such notions. I guess that the customer is always right at Sassafras House.

2 comments:

  1. Hey it's Jersey as long as the bacon's right it's all good.

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  2. I wonder how the customer expects the service to improve without proper feedback? Just saying...

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